Customer Help
We’re here to help. Read the FAQ section or reach us via e-mail.
Frequently Asked Questions
Where does Pack ship to?
Do I get a tracking number?
How much does shipping cost?
Do I have to pay duties or taxes on my order?
When will my order ship?
How long does shipping take?
Can I change my shipping address?
How do I cancel an order?
Why isn't my phone number supported?
Do you ship on Holidays?
I never received my order. What do I do?